Express Car Care of Denver

"Denver's Best Auto Repair and Quick Lube"

Question on Your Cooling System

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Express Car Care Question:  I was driving down the freeway in Denver and smoke started coming out of my car.  I pulled over and called my husband.  I had to be towed to my mechanic.  He said my car had overheated.  What can I do to prevent this from happening in the future?

Express Car Care Answer:  It sounds like you had a rough experience.  Unfortunately, overheating is the most common engine problem in Denver.  It’s also one of the simplest to prevent.

The basic idea is this:  you need to keep enough coolant/antifreeze flowing through your vehicle’s engine to keep it cool.  Problems come up for drivers when they develop leaks in their cooling systems – like in the radiator or a hose – and the coolant leaks out.  Sometimes the coolant gets so contaminated that it blocks up the radiator so the coolant can’t get through.  Too much of that and you can’t help but end up broken down on the side of the road.

Your owner’s manual recommends a schedule for coolant replacement.  That’s because your coolant actually becomes corrosive over time and starts to eat away at the cooling system, causing leaks or blockages.  Fluid that was once beneficial to your engine becomes damaging.  New coolant puts an end to that process.

Ask your knowledgeable service techs at Express Car Care about inspecting your vehicle cooling system for leaks, spongy hoses and other damage.  If it’s time to replace your coolant, hoses or other cooling system parts, have it done right away.  Prevention is the key to your cooling system question.

Axles

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The axle assemblies in your vehicle transfer power out to the drive wheels.  On the rear-wheel drive vehicle, there is an axle shaft that goes from the differential in the center of the axle to each of the rear wheels.  On the front-wheel drive vehicle, the axle shafts go from the transmission to each front-wheel.  All-wheel drive vehicles have axle shafts connected to all four wheels.

Axle assemblies are pretty tough parts: they transfer torque from the engine to the wheels to move the vehicle.  Tough as they are, they are still subject to normal wear and tear.  The axle shafts are in a sealed housing with lubricant that protects the axle shaft.  When there is a leak anywhere in the axle assembly, lubricant gets out and dirt, water and other contaminates can get in.  This can greatly accelerate axle wear.  If an axle assembly fails, you’re not going anywhere.

A worn or damaged axle assembly on the front will make a clunking sound during low speed turns – often just when turning one way.  A worn rear axle also makes noise but may be more difficult for the driver to hear.  Also, if you see any oily leaks around your wheels, have them checked out.

If you have a bad axle assembly, your Express Car Care technician can make the repair.  It is often more cost effective to replace an axle assembly than it is to take it apart and rebuild it.

If you are hearing strange sounds coming from your front or rear wheel area, have Express Car Care inspect your vehicle.  We can determine if it is an axle problem or perhaps a worn steering, suspension or brake component.

Simple Answers: Windshield Wipers

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Question:  When should I replace my windshield wipers?

Express Car Care Answer:  Well, most Denver drivers wait until they fail.  The problem with that is that you find out they have failed when you actually need them the most – than it’s a little too late.

Wiper blades are really a safety system for Denver drivers.  As you can imagine, 90% of our driving decisions are based on what we see.  If you can’t see well because your wipers can’t clear your windshield, your ability to make good decisions and drive safely is significantly impaired.

So the simple answer – Denver drivers should change their windshield wipers if they don’t work well, but replace them before they go bad so they are always ready when that unexpected storm hits.  For some drivers, once a year may be enough.  For others, those who drive a lot, or their wipers are exposed to a lot of sun or they use them more often, replacing the blades a couple of times a year might be a better plan.

There are several types of wiper blades.  The conventional blade is the base model.  On the other end of the spectrum are beam blades.  These have a solid beam that provides uniform pressure over the entire wiper surface for better contact with the windshield.  There are also hybrid blades that are a combination of the conventional and beam blades.

Upgraded wiper blades last longer and provide a cleaner wipe.  Drivers can always upgrade but should never go with a lower grade blade than what was installed on your vehicle from the factory.

Finally, there are special winter blades.  The special design of winter wiper blades resists snow and ice build-up in the blade.

Remember, using your windshield wipers on an icy windshield will tear them up.  Scrape your windshield before running your wipers.

Your knowledgeable Express Car Care service adviser can give you wiper blade options and help you select what’s best for you and your vehicle.

Do Not Disturb

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After a recent experience of driving on hazardous roads with dangerous drivers I think it’s a good idea to share this article from AAA written by J. Skyler McKinley

Motorists across the country agree: Distracted driving is dangerous driving.  In fact, according to the AAA Foundation for Traffic Safety’s 2016 Traffic Safety Culture Index, more than 80 percent of drivers say that texting or e-mailing while driving is a serious threat to safety.  Still, more than 40 percent report having read a text or e-mail while driving in the past 30 days.

The reason for this “do as I say, not as I do” attitude may be rooted in human biology.  A 2014 study from the University of Connecticut’s Center for Internet and Technology Addiction found that the brain releases dopamine, a neurochemical associated with pleasure, at the sound of an incoming text, e-mail, or social media notification.  Simply put:  It’s difficult to avoid glancing at your phone while driving, in part, because your brain is chemically conditioned to do just that – no matter the risks.

And the risks are significant.  A recent National Highway Traffic Safety Administration report estimates that distraction contributes to 16 percent of all fatal crashes – around 5,000 deaths every year.  With that terrible toll in mind, tech companies are making it more difficult to use their products while behind the wheel.

Take Apple’s iPhone, for example.  In the device’s latest operating system update, iOS 11, Apple included a Do Not Disturb While Driving mode.  With this feature enabled, iPhones detect when your car is in motion.  The app mutes incoming phone calls, notifications, and text messages; and users can configure their device to respond to text messages with a preset, polite response letting friends and family know that they’re driving.  For both iPhone and Android users, the DriveSafe Mode app, available in both Google Play Store and the iPhone App Store, allows parents to create an account to notify them when a teen driver is not using DriveSafe Mode.  The app automatically silences your phone, and prevents use of the keyboard, while driving.

Express Car Care Takes Care of Your Car’s Suspension

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As you all can imagine, if most of your driving is done on smooth highways and roads, your car’s suspension will last a lot longer.  But I’m sure you know that most roads and highways are anything but smooth, they’re usually extremely rough, especially with all the road construction that is taking place.  As drivers, we are always trying to avoid potholes and other hazards in the road.  These conditions can wreak havoc on your car’s suspension.

After so many years and miles of hazardous driving your vehicle’s suspension system components will wear out, but how long that takes depends on how well you take care of your car’s suspension.  In addition to wearing out, a car’s suspension components can be damaged in an accident or by a hard impact like a pothole, hitting a curb or a rock on a bumpy road.

Because the life span of shocks can vary so widely, your vehicle’s manufacturer recommends periodic inspections.  During an inspection, your knowledgeable Express Car Care service adviser will check for worn, broken or missing parts.

Signs for drivers that shocks or struts are wearing out:  the vehicle’s tires may have a cupped wear pattern.  This is from the shocks bouncing unevenly.  Drivers may notice a floating or drifting sensation when cornering.  If the front of your car dives excessively when stopping or rocks back and forth after you stop, your shocks may be worn out.  And if they are leaking fluid, it’s definitely time to replace them.

If you are experiencing any of these symptoms, come see us at Express Car Care in Denver for a suspension inspection, also if you’ve been in an accident that involved one of your vehicle’s wheels.  Worn or broken shocks can cause premature wear or failure on other suspension parts such as ball joints and other steering components as well.  If your car’s suspension actually fails, it could lead to a serious accident, so let Express Car Care take care of your car’s suspension.

When drivers replace their vehicle shocks, it’s usually best to replace all four at the same time.  That provides more even handling.  Be sure to consult with your service adviser because you don’t want a big difference between the performance of your shocks from wheel to wheel, and replacing all of them may be the safest bet.

Disc Brakes

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Question:  What are the signs that I need a brake job?

Express Car Care Answer:  Signs of brake problems often fall into one of two categories for Denver vehicles:  making noise or a pulsation in the brake pedal.  Why don’t we start with the noise.

Most brake pads have an audible brake wear indicator.  This is a small piece of metal that rubs on your brake rotor when the brake pads are worn to the point that they should be replaced.  The noise is a chirp or soft squeal.  This noise gives drivers enough warning to get their brakes serviced while there is still enough brake pad left to enable them to stop safely.

Any driver who ignores the chirp will find that the sound changes to a grinding noise.  This is more serious.  It means that the friction material on your brake pad is worn away and metal parts of the brake are grinding against the rotor when you press on the brakes.  Obviously, this metal-on-metal means that your brakes aren’t going to stop very well.  It also means that your rotor is being damaged.  It may need to be resurfaced or even replaced if it reaches this point.

Pedal pulsation is another noticeable sound.  When your rotor is not in perfect alignment, it pushes against the brake pads unevenly as you apply the brakes.  There could be a number of reasons for this, the rotor and wheel hub may not be mating well which causes the rotor to spin out of vertical alignment.  This misalignment can be caused by either the rotor or the hub, or a combination of the two.  If this persists, the rotor may even start to wear unevenly to the point that its thickness varies, causing an even more noticeable pulsation.  This uneven mating of the brake pad and the rotor when braking means less contact and a reduced braking power.

Your service center or the team at Express Car Care can determine the cause of the misalignment and remedy the problem.  Either unusual brake noise or pedal pulsation are signs for drivers that they have brake problems.  Drivers should have a tech check their brakes thoroughly and recommend any steps necessary to correct the problem.  A regular brake inspection is on every vehicles recommended list.  Ask your service adviser if it’s time for that very important brake inspection.

Fuel System

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I’d like to give our friends in Denver a quick overview of the fuel system.  It starts with the fuel pump.  The fuel pump is located inside the tank and pumps the fuel out to the engine.  Somewhere along the way is a fuel filter, it has the job of filtering out dirt before it gets to the engine.

Our focus is to discuss how to make the various components of your fuel system work well and last as long as possible.

Now the best thing you can do for your fuel pump is to use good quality fuel.  Top tier gas typically has fewer contaminants and more detergents to keep things clean.  Using good gas, or adding a fuel system cleaner to your tank, can prolong the life of your fuel pump.  Because the fuel pump lives inside your tank, it’s pretty expensive to replace, so helping it last as long as possible is a worthwhile goal.

The fuel filter catches dirt and contaminants.  When it’s clogged, your engine may not be able to get enough fuel and could start to sputter.  Many fuel filters have a bypass valve that allows unfiltered fuel past when the filter’s clogged.  This prevents your engine from dying while you’re driving, but it can’t protect your engine from dirty fuel.

Check your owner’s manual or talk with your service adviser at Express Car Care about when you should replace your fuel filter.  Fuel will cause gum and varnish to build up in the fuel intake system.  A professional fuel system cleaning will remove the gunk to keep fuel flowing freely and help prevent contamination from reaching your fuel injectors and your engine.

Fuel injectors squirt fuel into the engine and the fuel must be delivered in a precise amount, at a precise time, under exact pressure, in an exact pattern.  Pressure can range from 45 pounds per square inch to 45,000 pounds per square inch depending on the engine.  As you may guess, fuel injectors cost a lot to replace.  Allowing them to get gummed up will not only hurt your engine performance and fuel economy, it will also cause the injectors to wear out much more quickly than expected.

A professional fuel system cleaning will keep injectors clean and working correctly.  It’ll also clean deposits from the inside of the combustion chamber and off the intake valves, giving you optimum performance and mileage.

Check with your service adviser and see when he recommends you have a fuel system cleaning.

 

 

Fuel Saving Tip

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A lot of gas is wasted by Denver vehicles with dirty fuel delivery systems.  Let’s start at the tank.  The gas tank gathers tiny amounts of dirt, rust and sediment over the years of driving around.  That’s why there’s a fuel filter to clean the fuel after it leaves the tank.  A dirty filter will rob the engine of the clean gas it needs to run efficiently.

The fuel intake components get coated with gum and varnish over time.  This results in fuel being delivered inefficiently and some of that gunk getting into the engine.  A fuel system service will leave your intake as clean as a whistle.

The big fuel thief is dirty fuel injectors.  They deliver fuel to the engine at a specified pressure and in a particular spray pattern.  When they’re clogged, the fuel doesn’t get atomized the way it’s supposed to and doesn’t get burned as efficiently.

See your owner’s manual or ask your friendly and knowledgeable service adviser when a fuel system cleaning is recommended.

Quality Replacement Parts

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Let me tell you about an experience that took place at a well-established Italian restaurant that had changed hands a few months ago.  The previous owners were an Italian couple  that used old family recipes and fresh ingredients to make their pasta and sauces from scratch. They enjoyed stellar reviews for decades.

The new owners decided to take a different approach.  The cooks followed the same recipes, but were required to used bagged salads, canned sauces and vegetables, frozen meat and boxed pasta.  Needless to say, there was a night to day difference between the before and after dining experience – and their online reviews reflected the decline.  Same chefs – same recipes but not quality ingredients.

Now think of this same principle in relation to auto repair.  You can imagine how important high quality replacement parts are for vehicle repairs.  The parts need to deliver the performance you expect right from the beginning as well as over the long haul.  We feature quality NAPA auto parts and because they meet or exceed the original manufacturer specifications, they will fit and function as they should.

It’s very important for a business to stand behind its work and unfortunately rather uncommon these days, but we do everything that we can to stand behind ours.  We employ highly trained service technicians and equip them with the diagnostic and repair tools they need to keep your vehicle in tip-top shape.  And NAPA Auto Parts helps us deliver on our promises to you with high quality replacement parts that help your vehicle run safely and efficiently.

Skilled technicians and quality replacement parts is the perfect recipe for motoring satisfaction.

Water Pump

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Let’s talk water pumps for vehicles here in Denver.  The engine in your vehicle is cooled by coolant/antifreeze mixed with water.  This mixture circulates around the engine, absorbing some of the heat.  The coolant then flows through the radiator where air cools it down for the return trip back through the engine.  Your vehicle’s water pump is what drives this process.

Cooling system problems are the number one mechanical failure in Denver.  So the water pump plays a pretty important role.  You can’t get very far without a water pump.

After all the distance and years of pumping coolant, water pumps just wear out.  You might notice a whining or grinding sound coming from the water pump, or you might see coolant leaking from the pump itself.

The precise location of the water pump varies depending on the vehicle.  Some vehicles have the water pump attached to the outside of the engine where you can see it.  With these, the water pump is driven by the serpentine belt.

Some vehicles have the water pump that is driven by the timing belt.  The timing belt cover often hides the water pump when it’s set up this way, so you can’t see the pump without removing the cover.

When you have Express Car Care replace the water pump on one of these, you really should replace the timing belt at the same time.  We’ve already gotten things taken apart and it’s very likely the belt has been contaminated by coolant.  Timing belts usually need to be replaced at similar intervals anyway, so it makes a lot of sense to do both jobs at once.

The opposite is true too; when you change the timing belt on this type of engine, replace the water pump while you’re at it.  The water pump will eventually fail and getting to it is an expensive project.  For not that much more you can take care of both the timing belt and the water pump at the same time.

Come in and see us if you think you can use our services for your water pump.

Brakes Service

Oil Change

Suspension

Transmission Service

Engine Service

Auto Tips & Tricks