You wouldn’t walk into a different dentist’s office every time you needed your teeth cleaned. You wouldn’t pick someone at random every time you needed your hair cut, would you? And on tax day, would you trust your taxes to a stranger?
There are some professionals for whom you feel your relationship is more than just client and customer. They’re almost like friends…and since you know them well after years of going to them, you know the quality of their work and that they have a track record of doing their best for you.
You may not realize it, but the relationship with your automotive service professional should have that personal connection too. It may take some time to find the one place where the rapport just feels right. But when you do, you know as you walk in the door, and your service adviser greets you with a smile, things are going to be done right. You’re also confident that they’ll only recommend and perform work that your vehicle really needs.
Just as with your hairstylist, accountant, or lawyer, the relationship with Express Car Care is a two-way street. The longer we get to know you, the more we understand your needs and expectations of us. We’re no longer strangers. You get to know our work, our professional ethics and the quality of our work. That mutual trust if something we both value.
People who have been in business for a long time know how important that long-term relationship is, that’s why we hire and train professional technicians who take their job and training seriously…but also recognize the human side of automotive repairs and trust.
So, don’t be a stranger. It’s a relationship that is a win-win for both of us.
Give your friends at Express Car Care a call for all your automotive needs.