Express Car Care of Denver

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How To Talk To Your Mechanic About Car Repairs

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One of the necessary parts of owning a car is keeping up with maintenance. If you want your vehicle to run well for years to come, a maintenance plan will be a part of the equation. 

Yet car repairs are something we all try to avoid. They can be expensive. They can mean downtime. And how do you ever find a mechanic you can trust? 

We’ve all heard horror stories about bringing your car in for an oil change, only to be told the entire transmission needs to be replaced. What if this happens to you? 

Start by finding a great mechanic

When you’re driving all over the city, you can find a variety of places to bring your car in for servicing:

  • Specialty shops (oil changes, tire sales and maintenance, etc)
  • Dealer servicing
  • Chain retailers
  • Individual mechanics

It’s not uncommon for drivers to use multiple places for all of their servicing needs. Often, they’ll pull into a business based on current conditions. It may work for a quick oil change, but it won’t help you form a relationship with a quality mechanic. 

How To Talk To Your Mechanic About Car Repairs

By returning to the same place every time your car needs servicing, you create a relationship with the staff. You can speak directly with the mechanic who will be fixing your vehicle. It also allows them to establish a baseline for your car’s performance. 

Compare this with your general practitioner. They develop a relationship with you over time, tracking everything from medication usage to health problems. They can use deductive skills just by knowing you and having a file to refer back to. 

By choosing to work with the same mechanic for each car repair, you can get to know the people better. You can start to understand their language. Which ultimately equates to better service. 

How to improve your communication skills with your mechanic

Just like you’re an expert at whatever you do, a mechanic can have years of technical experience. They’ve trained as auto mechanics in school, and they learn new skills with every car they work on throughout the year. 

They may have started out with a general interest in cars, but with years of training and on-the-job experience, many can be at the top of their profession. They aren’t hobbyists who love to tinker around on a car. 

They have a deep understanding of components and systems, and will often get technical with their descriptions. If you don’t understand something, ask. Mechanics understand that drivers will come in with all sorts of descriptions. But they can’t read your mind. The more details you provide, the more aware they become of where the root cause might be. 

Over time, you’ll become well-versed in how you speak about your vehicle. Instead of talking about a “noise under the hood,” you might be more aware it’s coming from the transmission. Yet leave the diagnosis to the mechanic. That’s their job. Often, what sounds like it’s coming from one area might truly be something entirely different. 

It helps to take notes and write down your requests before you bring your vehicle in for car repairs. Saying something simple, like an oil change, won’t give a mechanic any reason to check out other areas of your car. If you hear a rattle when you drive, or you notice the brakes aren’t as responsive as they once were, bring this to their attention when you drop it off. It’s the only way they’ll look for the problem.  

What’s more, if you have specific information that’s hard to relay, speak to the mechanic directly, and show him the problem. Car repairs can be difficult to decipher from a few notes taken by the salesperson running the front desk. “Check rattle near tire” may have made sense to the salesperson when you were describing it, but it may be difficult for the mechanic to replicate. If they hear the problem directly, they’ll have a better chance of fixing it. 

Leaving your cost-savings tips at home

A recent study found that an overwhelming 92 percent of drivers admitted to avoiding mileage, noises, and smells longer than they should, which in turn caused them, on average, to spend around $1200 extra in car repair bills over the vehicle’s lifespan. 

Ignoring is never an answer. Pushing servicing off is often a recipe for disaster. 

Picture for a moment, a connection that has worked its way loose. Bringing it in the moment you detect the noise or feeling would require a mechanic to tighten the connection. Waiting means it continues to loosen, and maybe disconnects or falls off. That causes a chain reaction of problems, which can shut down an entire system. 

That simple car repair is suddenly a whole lot bigger. 

Google has become our best friend. We use it to diagnose every little question we have. 

  • “Why do my brakes squeal?”
  • “What drips underneath the hood?”
  • “Can I drive on a tire with low pressure?”

And Google always has an answer. But here’s the thing to remember: Google isn’t always right. You may find threads that lead you to believe you’ve uncovered the problem. But until a mechanic digs in and finds the root cause, you can’t be sure of the problem. 

Your input is necessary to understand the situation. But to diagnose it and offer solutions won’t solve the problem. 

Similarly, bringing in your own parts won’t be a solution. If a mechanic is in charge of fixing it, they have to be satisfied with the solution. That means getting parts they trust, and using them to repair the car. 

And those coupons you get in the mail? They are difficult to compare. Repair stations often quote low prices on common problems to bring new customers in the door. Yes, they’ll give you the deal, but they’ll be looking for other problems. They’ll add more for labor costs. They’ll give you a “better” deal. 

If you want reliable service, the best way to do that is to form a relationship with the person who will repair your car, repeatedly throughout its lifetime. 

When was the last time you brought your car in for car repair? 

Car repair is one of the most commonly avoided services. Yet avoiding routine maintenance items can cost you in the long run. 

Develop a relationship with a mechanic in your community, and have a friend who will help you get the longest life from your vehicle. 

How can we help you with your car repairs today? 

Why Won’t My Car Start?

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Nothing can be more frustrating than heading out to your car, turning the key, and nothing happening. 

“Why won’t my car start?”

With meetings, errands, or your regularly scheduled driving put on hold, a lot races through your mind. What can it be? What is the problem? 

Depending on where you are, it may also be a logistical issue. How will you get home? What about your car?

Most people don’t carry a mechanical toolbox in their vehicle. When your car won’t start, it can bring on a pretty helpless feeling. 

Before you give up and call for help, there are a few things you can do to look for the root cause of the problem. 

The first check is to ensure your steering wheel isn’t locked. You can fix this common issue simply by turning the steering wheel from side to side while turning the key as well. If the steering wheel lock was blocking the ignition from fully turning in the starting position, this will fix the problem. 

An empty gas tank will also prevent your car from starting. When was the last time you filled up? If you were low on fuel the last time you drove, or if your gas gauge has a default or is broken, your tank could be low on fuel. 

Your car still won’t start? 

You turn the key, and the engine won’t crank

When you turn the key to start your car engine, several parts are set into motion. The starter motor comes to life, and the engine comes to life as the spark plugs fire. Turning the key starts the engine turning over, which includes turning the crankshaft, which moves the pistons in the cylinder. This starts the engine cycle. Air and fuel are combined and pushed into the cylinders, where it’s compressed to fire off the spark plugs. This starts the combustion process. 

Why Won’t My Car Start?

When you turn the key and the engine won’t crank, it could cause several problems within this system. 

Car battery – a dead car battery is one of the easiest to detect. When you turn the key to start the ignition process, if nothing turns on – lights, dashboard icons, or music from the radio – it means your battery is dead. This is a good reason to carry a set of jumper cables with you. Find another car nearby and use the jumper cables to jump-start your vehicle. This is a short-term solution – you’ll need to replace the battery soon. But this will give you a chance to get to safety, and decide what battery to buy. 

Battery corrosion – as a battery ages, it can corrode. If enough corrosion accumulates, it could prevent your vehicle from starting. It might even prevent you from jumping your vehicle. Check the battery for corrosion and wipe it down if necessary. With the connection clean, try the key again. 

You turn the key, and you hear clicking

When you hear a clicking sound as you turn the key, but the engine won’t turn over, it could mean a problem with the electrical system. The starter is responsible for the engine cranking over. If the proper connections aren’t made, you’ll need a new starter. With today’s modern vehicles, starters can last a long time. Check your owner’s manual for guidelines on how often your vehicle needs a starter motor replaced. 

You turn the key and it cranks, but it won’t turn over

This can be especially frustrating. You turn the key and hear it almost start. You turn the key again, hoping to catch a break. This happens if:

The fuel filter is clogged – a clogged fuel filter prevents gasoline from reaching your engine. Without the proper levels of fuel, the engine won’t turn on. This occurs from buildup over time. As you hear the car sputter to life, it’s a sign a bigger problem is looming. Check your owner’s manual for how much life you can expect from an oil filter. If you’re reaching its lifespan, it’s a good idea to change it before it causes a problem. 

The fuel pump fails – this could be something as simple as a relay or switch that no longer works. This is simple to check before replacing the fuel pump. If the fuel pump is damaged or fails, it’s time for a full replacement. 

The timing belt is bad – a timing belt ensures the valves inside the engine open and close properly so that the valves and pistons never meet. This is a delicate balance of synchronicity to ensure the engine is stable as it operates. A timing belt is one of the most critical maintenance items. A bad timing belt can cause catastrophic engine damage, and require extensive engine repair or even replacement. Most car manufacturers recommend replacing timing belts according to mileage – pay attention to your manufacturer’s suggestions, as they can help you avoid major repairs. 

You turn the key and the engine won’t turn over, but accessories work

When the dome light turns on and other accessories in your car still work, it’s a sign your battery is still providing energy, so the ignition system is at fault. The ignition system transforms the battery’s voltage into an electrical spark. If this switch is damaged or bad, it means there’s not enough power to complete the process. 

When your car won’t start – take action immediately

As you read through this list, you’ll find one of them resonates with your current situation, Use this to guide you to safety. Once you’re home or in a location where you can further assess your situation, the key is ensuring that whatever was wrong won’t happen again. 

It’s time to fully diagnose the issue and repair it. 

Replacing it sooner will ensure you get safely back on the road without further issues, whether it’s a battery, an ignition problem, or a timing belt issue. 

How can we help you? What questions can we answer? We’re here to help keep your vehicle healthy and on the road. Give us a call today. 

Find a Trustworthy Mechanic to Ensure Safe Auto Repair Parts

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You can order anything online anymore. But is it a good idea? How often have you received something in the mail that doesn’t meet your expectations? 

If it’s a low quality shirt, you may only get a few wears before it falls apart. Other than looking bad, it doesn’t impact your health. 

Not so with auto parts. If you install faulty brake pads, or motor oil that’s compromised, it can cause your car to fail. And if you’re sailing down the highway, that can be dangerous at best. 

Mechanics may be a dime a dozen. You can find them on almost any street corner. But what sets a trustworthy mechanic apart from a crooked mechanic? How can you ensure the auto parts installed are safe, and the work is top-notch? 

Building a professional relationship with a good mechanic can provide peace of mind every time you drive. You’ll know that when you visit, the work will be done efficiently, auto repair parts will be in good working condition, and you’ll drive away with a car you can trust. 

Find a Trustworthy Mechanic to Ensure Safe Auto Repair Parts

But how do you know you’ve found a good mechanic? What should you look for to ensure they are trustworthy? 

The key is starting early before you need a significant repair. Start small to test out the service. You can ask your friends or coworkers for referrals. Or check online with BBB or other review sites that can lead you to good services. Be aware that good reviews can be bought with a good PR and social media team, so it’s wise to do your due diligence in many ways before you select a mechanic. 

We have a few other ways to help you find trustworthy garages in your community. 

Easy to connect with

A reputable mechanic will always make it easy to do business with them. They will create a website with phone numbers and addresses prominently displayed. They will have someone answering the phones during normal business hours. They will return your calls promptly. Because they want to form a relationship with their customers, they will connect with you throughout the repair process to ensure you understand your options, helping you make the right decision to suit your needs. 

Ask for estimates and options

The most trustworthy garages will keep you informed every step of the way. They’ll start by inspecting the car based on your comments and input, and then pinpoint where the problem is. They’ll contact you to explain the situation, and give you options for fixing it. They’ll give you their assessment and input, but will allow you to finalize the decision. Their job is to provide a vehicle back to you that’s fixed and drivable, or to alert you to where the potential problems still lie. 

Trust your instincts

A first impression is everything. For a garage, you can tell just by walking in how reputable they will be. Does someone greet you when you come in? Do they ask questions and listen to your answers? Are they more concerned with prices than they are with ensuring your satisfaction? This is another reason it’s a good idea to start with small tasks and build trust. It’s much easier dealing with a less-than-reputable service station for an oil change than dealing with the aftereffects of a much bigger problem. 

Scams come in all shapes and sizes. If a garage only desires cash, it will show up in the way they treat you as a customer. Reputable companies understand that while you may only need an inexpensive service today, if they build a relationship with you, you’ll bring your car back repeatedly. They work to help you create a safe, drivable vehicle, and will be there to help keep it that way for years to come. 

Service agreement

Every garage will produce a service agreement before they begin work on your vehicle. This may give you an estimate of work needed to be done. In some cases, this may be verbal and over the phone. If they had to perform diagnostics to get to the root cause, they may be able to describe damages and work to be done over the phone. You can still get a copy of this agreement to keep on file. They should be willing to put their work in writing, and answer any of your questions after reading the contract. 

You’ll most likely be required to pay for your car in full when you pick it up. Most reputable mechanics will take several payment methods, including credit cards. If you have questions about payment, ask at the time you drop your car off, not when you’re trying to pick it up. This will give you more of an opportunity to be ready when service is complete. 

Safe auto parts

A reputable mechanic will have connections to get the most trustworthy auto parts available to fix your car. It may seem like something you don’t have to think twice about, but cheap, unreliable auto parts are a major scam. Cheap aftermarket parts are produced in many ways, often showing up at the installation end of some mechanics. If a garage cares about price only, they may use the cheapest parts they can find. That puts you in danger of having repeat repair bills in shorter periods of time. 

If you have a relationship with a trustworthy mechanic, you’ll understand where they get their parts, and be able to rely on their work to keep you safe as you drive away. Yes, potential problems happen frequently. But if you start with high-quality parts from trusted resources, your chances drop of short-term problems. 

You should also be able to see the old parts, and have the mechanic show you where the problem is. This can alert you to a mechanic who either didn’t change the parts they promised, or didn’t do the work as requested. 

Find a trustworthy mechanic who treats you with integrity

It should go without saying, but whenever you form a relationship with a service you intend to use for years, you should feel that they treat you well, and approach each interaction with integrity. 

Of course, people can have bad days. But it shows up in the way they handle any situation. If they make a mistake, they’re willing to fix it. They never use scare tactics to get you to say: Yes. And you know you can get a straightforward answer just by asking. 

Have you found a trustworthy mechanic you can rely on?

After Buying a Used Car – Fix These Used Car Problems

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So you’ve bought a new-to-you car. You’re happy with your purchase. You researched the make and model, and scoured over the “for sale” section for weeks. After hours of searching and negotiating, the used car is yours. Now what? 

The price of used cars is skyrocketing all across America. A recent study found that the average used car price was $29,011, up 39 percent from just a year before. 

With prices rising, you may bid quickly on a used car, trying to secure its purchase. That also puts you at a greater risk of investing in a used car that may have problems. 

With a fast purchase process, how do you know? After buying a used car, your best course of action is to take it in for a thorough inspection. It’s a great way to get to know your used car a little better, and have a better understanding of its condition. 

Taking your car in for a maintenance inspection

When you purchase a used car, your first thought might be to take it out on the open road and see how it drives. It’s new to you, appears to run well, and you’re excited about having reliable transportation. 

Yet before you park it in the garage and return to daily living, take some time to ensure you made a sound purchase. Schedule a maintenance inspection with one of our mechanics. 

A good place to start is with an oil change. This will help you develop a pattern with your car, and start you on the road to success. Vehicles need fresh oil every 5,000 miles or so to ensure they operate well. This will also put you in charge of what type of oil your car uses, and ensure quality throughout.

After Buying a Used Car - Fix These Used Car Problems

From there, by alerting a mechanic that you’re the new owner, they will be able to move through the car carefully, evaluating different systems for safety and security. 

A diagnostic test will ensure the technology is working well. This is one of the easiest ways to ensure every system operates at its best levels. 

Fluid checks are a great place to start

A mechanic may also test each fluid level to ensure they are in good condition. If you don’t know when they were last changed, it’s a good way to move forward. Other fluids to check include:

Coolant – coolant (also known as antifreeze) plays an important role in keeping your engine at operating temperature. Check with your owner’s manual for more details, but in general, manufacturers recommend flushing and replacing your coolant every one to two years. Some models use extended life antifreeze, which may last up to five years. 

Brake fluid – brake fluid is important to the overall health of your brake system. It’s also one of the most commonly overlooked fluids for replacement. Over time, brake fluid becomes contaminated with particles that compromise the fluid. This reduces the stopping power of the car, which puts you and your passengers at risk. A mechanic can evaluate the risk inside your brake system, and help you make the right call. It is typically replaced every two years or so, depending on the make and model of your car. 

Transmission fluid – does your car’s make or model have a history of transmission problems? Why not start it out right and replace the transmission fluid now. Fluid replacement is necessary around 60,000 miles for most vehicles. But if you aren’t sure of how the car was handled by the previous owner, it’s a good idea to replace it now. A higher mileage used car is the perfect candidate for a transmission fluid replacement. It prevents future breakdowns on the road. 

Used car problems – fix them early

When you invest in a used car, you hope to have a reliable car for years to come. Initial maintenance checks are a great way to ensure it doesn’t leave you stranded by the side of the road. 

What’s the most critical system on a vehicle? Arguably, many would state the braking system ranks high on the list. Imagine coming home from a day of skiing and the braking system stops working. Yep, it’s easy to see how vital brakes can be. 

That’s reason enough to let a professional mechanic look at the braking system of your new used car. 

Start with the obvious – the tires. If the seller shined them up, defects may be a bit hidden. A mechanic knows what to look for, and will spot potential problems. They will check the date the tires were manufactured, and inspect them for signs of damage. If they’ve been sitting for a while without moving, they may have cracks on the sidewalls. A mechanic can pick up on these nuances and give you a better idea of what to watch for. 

From there, they will test brake pads, brake rotors, and ensure the hydraulics are working well. They can alert you to how much brake pad is left, to give you a better idea of when they’ll need replacing in the future. 

Mileage – it tells a lot

Every part of your car has a lifespan. The more mileage on your vehicle, the more parts will need replacing. 

With a new car, every part starts at the beginning. They wear down as you operate under normal driving conditions. 

But with a used car, you have no idea how the previous owner maintained the vehicle. Were they proactive? Or did they wait for maintenance problems to surface? 

When you invest in a used car, you’re choosing your starting point. You receive the vehicle as is, but you’re in control of how well it operates in the future. 

If you want your used car to last for years to come, the best course of action is to err on the side of maintenance, and choose to invest in repair work now. 

A full inspection will help you determine what parts to replace now, and give you a schedule of what to replace in the future. Having a professional mechanic on your side will create a routine that allows your used car to be in the best shape possible, now and well into the future. 

Did you recently buy a used car? Congratulations!

Let us help you get the longest life possible from your purchase. Schedule your used car inspection today.

Catalytic Converter Theft – What It Means To Your Car

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Have you heard talk in the media about catalytic converters lately? It’s not a lifestyle piece about what they do for your car. Chances are they’re talking about catalytic converters because of their increasing theft rate. 

A recent study shows as of June 2022, there have been more than 26,000 thefts this year, an increase of more than 33 percent from this time last year. 

Catalytic converters are an expensive part that are easily removed and stolen. What does a catalytic converter do for your car, and why are they being stolen? Read on. We have the answers you’ll need to keep your catalytic converter safe. 

What is a catalytic converter

A catalytic converter is part of your vehicle’s exhaust system. While they come in different shapes and sizes, they are usually about the size of a loaf of bread. You’ll find the catalytic converter in the exhaust system located somewhere between the engine and the muffler. They need high heat to function, so they’ll be located as close to the engine as possible. 

The catalytic converter’s job is to convert harmful exhaust pollutants into something less harmful. Through a chemical reaction, toxic hydrocarbons, carbon, monoxide, and nitrogen oxides are converted into carbon dioxide, nitrogen, and water vapor. Though not perfect, the EPA still commends the use of catalytic converters as one of the top inventions so far in the quest to make our air supply cleaner.

Catalytic Converter Theft - What It Means To Your Car

 Why is catalytic converter theft on the rise

People steal catalytic converters for money. They contain three metals that aid in production of the chemical reaction needed to make pollutants less toxic: platinum, palladium, and rhodium. 

The prices of each of these metals have risen steadily over the past decade to make them valuable enough for thieves to take. Platinum, for example, was just above $100 an ounce, moving to an all-time high of over $2,000 an ounce in 2008. It’s settled to around $1,000 today, which still leaves a heavy profit margin to anyone taking it for profit. Because of the value, junkyards are more actively collecting catalytic converters, and have even gone so far as to advertise “mail-in” campaigns making it easy to profit with few questions asked. 

States around the US are now passing laws to make catalytic converter purchases traceable, and require proof of ownership when people try to sell them. Without the anonymity protection, it should help reduce theft. But until then, it’s important to know how to protect yours, and what to do if it’s stolen. 

Can you drive a car if the catalytic converter has been stolen?

As a general rule, you can drive a car without a catalytic converter. It’s the catalytic converter’s job to lower emission levels and toxic fumes being released into the environment. But it won’t hurt the engine if it’s not in place. 

That said, it’s illegal to drive without a catalytic converter in place. That means you’ll fail an emissions test if you don’t have one in place. 

You’ll also notice a difference in the way your car performs. 

Without a catalytic converter, the oxygen sensors will not operate within the designed range. That sends engine fault codes to diagnostics, engine performance will suffer. Diagnostics will receive a signal from the sensors to change the oxygen mixture to try and reduce emissions. You’ll likely see the check engine light with trouble code P0420. 

You’ll notice a reduction in power every time you take your vehicle out on the road for a drive. Without the proper fuel and oxygen mixture, the engine will sputter as it tries to operate. You’ll notice this hesitation each time you take it out. 

Your fuel economy will also be compromised, causing you to pull into the gas station more often. Because it impacts the fuel/oxygen mixture, it will push more fuel into the engine trying to accomplish the same action with new requirements. This results in more emissions production and less fuel efficiency. 

The exhaust noise will also be louder and raspier without it. 

Your car will definitely alert you to the problem. 

How to prevent your catalytic converter from being stolen

While the good news is states across the US are putting laws into place to thwart criminal activity, it hasn’t stopped thefts from occurring. It’s harder to instill new laws onto older parts and technology, so it may take a while for rules and policies to catch up. 

Until that time, there are things you can do to protect your catalytic converter and reduce the risks of having it stolen. 

Catalytic converter replacement can typically cost thousands of dollars, depending on the vehicle. Some high performance vehicles may even have two catalytic converters in place, increasing the replacement cost. 

Luckily, there are things you can do to help protect your car’s catalytic converter. 

  • Park indoors if possible. If you have a garage, use it. It’s the easiest way to deter criminals from destructive behavior. 
  • Park in a well-lit area. Thieves are less likely to work on a vehicle in a well-lit area, in view of anyone who passes by. A well-lit area with abundant traffic around the location pushes any would-be thief to another location. 
  • Look for video surveillance. Some places make it well known the area is watched. Thieves want anonymity. If they know they might be observed and recorded, they’ll look for easier targets. 
  • Consider getting your catalytic converter etched. Many police departments and some auto shops are now etching your license plate number onto the catalytic converter. This will tie any purchase back to the particular theft, and help stop more thefts in the future. 
  • Have anti-theft devices in place. You can have installed shields that make it more challenging to steal. While not a perfect plan, with little evidence of how effective these are, if you live in a higher crime area, this may be worth trying. 

Have you ever had your catalytic converter stolen?

What If You’re Stressed About Car Repairs

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Driving here in Colorado is something most of us take for granted. While we have a public transportation system, to rely on it for everything you do, for all the places you go, in many cases, it just doesn’t make sense. 

Could you use it to take the kids to school, run to the grocery store, pick up your dry cleaning, and go to your next meeting? Of course. But most of us don’t. 

Instead, we choose to own an automobile, keep it tucked away in the garage, and pull it out each day as we need it. If it’s new, there might not be much to worry about. But as it ages, you might find yourself stressed about car repairs. 

Will your vehicle be there when you need it?

Will it leave you stranded by the side of the road? 

If this sounds all too familiar, you might be dreading the day when you hear an unusual sound, or something doesn’t feel quite right when you turn the key and pull out of your parking spot. The anxiety kicks in, and you start to think about all the possibilities. 

What if something’s wrong?

Where stress from thinking about car repairs comes from

Driving itself has turned into a very stressful experience. Traffic has increased by leaps and bounds over the past few years. Add in road construction and obstacles along the way. 

Driver tension? Yep, that’s at an all-time high too. Road rage is everywhere. 

No wonder you feel stressed every time you sit behind the wheel. 

Now add in a little worry about how well your vehicle is functioning. Will it get you where you’re going? Will that clunking noise turn into something more? And where are you going to find the money to pay for whatever the problem is? 

Stress!

You know this isn’t how to drive a car. The more stress you’re under, the more you miss. And that can leave you, your passengers, and those around you at risk. 

What If You’re Stressed About Car Repairs

Of course, knowing you’re stressed and pushing it aside are two different things. You can practice deep breathing whenever you feel yourself building tension. You can do a few stretches to relieve tension. And you can get to know your car a little better. 

Get to know your car

How well do you know your car? Beyond sitting behind the wheel, knowing how to turn it on, and how to change radio stations, do you really know how your vehicle operates?

When was the last time you looked under the hood? Do you know how various systems work to keep you safe? 

Once upon a time, kids learned a lot about how cars operate in school. You might have taken driver’s ed when you were turning sixteen, but how much did you learn about the car? 

And if that was years ago, a lot has changed in recent years. Your car is no longer all about mechanics alone; there’s a lot of technology that helps your car operate. 

While you don’t have to go back to school to learn how it all works, you can spend a little time getting familiar with your car. Take your owner’s manual out and flip through the pages. Pop the hood and take a look inside. Ask questions every time you bring your car in for a maintenance item. Do a little research before you schedule a repair. Even a basic understanding can help lower stress levels, and make you feel more in tune with how your car operates. 

Thinking about it may prevent action

We’re busier now than ever. You have places to go, people to see, things to do. You don’t have time for a problem with your car. 

When you hear a strange noise, that can start your mind whirling about how you may soon be juggling schedules to fit everything in. You just can’t handle a car repair right now. Ignoring it might solve the problem. Yet in your heart, you know it won’t. 

Or maybe you’ve had a bad experience in the past. You’ve taken your car into a repair shop, and on a scale of one to ten, you’d give it a minus ten. You were taken advantage of, and even worse, it didn’t fix the problem. Who would want to experience that again? It’s better to ignore the problem. 

Then there are the stories you read online. Maybe it’s an investigative piece about the auto industry. Or about unscrupulous behavior in a segment on a news show. Consumer beware!

Why should you bring your vehicle in when chances are you’ll only have problems coming out? 

It’s time to focus on prevention

The problem with minor car issues is they quickly escalate to significant vehicle problems if you don’t take care of them when they’re small. 

The average vehicle on the road has over 10,000 parts. They are all carefully connected and controlled to make your vehicle run efficiently. One part out of place, one small piece not doing its job will impact all other components in some way. Replace that one part, and your car will return to good working condition again. 

That’s why routine maintenance is so important. Mechanics are trained to look for the little things. They can listen to the sounds a car makes, pop the hood and look underneath, or ask you a few questions to help pinpoint where the problem could be. 

They can also run a complete diagnostic test to test the technology that makes your vehicle run. Today’s vehicles are complicated pieces of machinery. Today’s mechanics are trained in a variety of things to ensure they can get to the bottom of what’s wrong. 

The oil change you schedule every 3,000 to 5,000 miles matters. 

The tires you rotate on a regular basis. 

The brake pads you replace at the first sign of wearing down. 

All of that is about good maintenance on your vehicle. It’s what ensures it works well for you every time you climb behind the wheel. 

There’s no reason to feel stressed about car repairs. Learn more about the process, and it can reduce your anxiety. Replace the little things frequently, and they won’t escalate to major repairs. 

And more importantly, it will never leave you stranded on the side of the road. 

Because your car will continue to be in its best condition for as long as you own your car. 

Avoiding The Top 5 Car Repairs

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Your vehicle is one of the most expensive items you own. It’s a complex system with over 30,000 parts that, when operating correctly, gives you the ability to move around freely.

With that many parts, however, if one thing goes wrong, it can quickly escalate, causing problems with the way you drive. It might start as a noise or a funny smell, but if left unchecked, can turn into a major car repair.

Luckily, you can avoid costly car repairs by adhering to a regular car maintenance schedule. Regularly scheduled maintenance keeps parts well lubricated, the system running smoothly, and your vehicle on the road.

Let’s start by looking at five of the most common and most expensive car repairs we see coming into our shop.

Brake pad and rotor replacement

A car’s brake system is one of the most important systems on your vehicle. Imagine flying down the mountain after a day of skiing, and you discover your brakes don’t work. Even in town, as you move closer to a red light, without brakes, it can be a harrowing experience.

Over the life of your vehicle, you will have to replace your brake pads about every 40,000 to 50,000 miles. Of course, that changes based on the make and model of your car, as well as your driving experience. Someone with all city driving will replace brakes more often than someone with all highway driving.

Avoiding The Top 5 Car RepairsBrake pads are the least expensive part of this process. Brake pads are designed to provide you with warning signs as they start to wear down. They are built with a metal bar just shy of the recommended thickness level. When this is reached, it will produce a metal on metal grinding sound that warns you it’s time to replace the brake pads. This gives you plenty of warning to schedule a visit with one of our mechanics, and replace the brake pads before they impact performance or safety.

Ignore this sound, and the brake pads can start wreaking havoc on other parts of the braking system. Poor quality brake pads can impact rotors. If they are damaged or warped past the point of repair, these will also have to be replaced. And that can escalate your repair bill exponentially.

Tire replacement

A good set of tires can last you anywhere from 25,000 to 50,000 miles or more. But you can’t replace a set of tires, have them installed, and leave them unchecked for all those miles. Because they are your one connection to the road as you drive, more can go wrong with a set of tires than most drivers realize.

How often do you test the air pressure in your tires? If you say every fill-up, you’re on the right track. Tire pressure can change rapidly depending on driving conditions. Both cold and heat change the way they perform, as well as how and where you drive your vehicle each day.

Pay attention to the tread as well. Do you see uneven wear marks? That’s a sign of a deeper problem in the performance of your vehicle. Rotate your tires regularly. You might consider having it done each time you change the oil. This ensures your tires wear evenly, and will prevent damage based on the way you drive. This can also alert you to bigger problems you can fix before they escalate.

Fuel injector cleaning

Think about all your vehicle goes through as you drive the Colorado roads. Ice and snow build up in the winter, with chemicals, rocks, and sand impacting many parts underneath the hood. Freezing temperatures can also impact the functionality of individual parts. Then in the summer months, heat can impact the way your car moves.

Fuel injectors spray gas into the combustion chamber to allow the correct amount of gasoline to enter into the engine. Each cylinder has a corresponding fuel injector – a four cylinder engine will have four fuel injectors.

Fuel injectors do wear out over time. But with the proper cleaning and service schedule, you can extend their life. Most manufacturers state fuel injectors will last between 50,000 and 100,000 miles, depending on care, gasoline used within the system, and how often fuel filters are changed.

Timing belt

The timing belt connects the engine with the vehicle’s crankshaft to ensure the valves open and close properly. The timing belt synchronizes the rotation of the camshaft and crankshaft to ensure the valves open and close, allowing the pistons to move up and down. Without a timing belt, your car’s engine wouldn’t operate.

A timing belt goes through a lot of wear and tear. The timing belt breaking is a big problem, and can lead to extensive damage to the engine. Check with your vehicle’s manufacturer to determine how often it should be replaced; it’s typically around 60,000 to 100,000 miles.

Warning signs can include missing teeth from the belt itself, a ticking noise from the engine compartment, or visible signs of cracking or damage. Simple maintenance checks periodically can warn you of potential problems, giving you the chance to replace it before it can break and cause extensive damage.

Transmission

It’s a problem with the transmission. Those are words no vehicle owner wants to hear because it’s one of the most expensive car repairs you’ll make.

 

Without a transmission, your car won’t move. It helps the engine run smoothly, and moves power from the engine through the wheels.

A transmission isn’t just one simple block. Instead, it’s made up of over 800 parts that are unique to each make and model on the road today. When they all work together, your car will operate seamlessly. To ensure that happens, it’s important to keep transmission fluid fresh and operational. Ensure it’s at the right level, and avoid aggressive driving or riding the brakes.

How a mechanic can keep your car running

These are just a few of the major car repairs that can impact your vehicle and your wallet. Owning a car doesn’t mean expensive repair bills. If you schedule your maintenance visits with a mechanic you can trust, you’ll ensure your car stays healthy and operating well for as long as you own it.

Scheduled checkups will always ensure your car stays operating and in peak performance. Don’t ignore mileage or date reminders; they are there for a reason. If you work together with a reputable mechanic, you can drive with peace of mind.

Replace Your Air Filter

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In order to run effectively, your engine needs clean air to burn fuel – and it needs a lot.  In fact, a typical vehicle needs about 216,000 gallons of air for every tank of gas.

All that air passes through a filter that catches the dust and dirt.  Eventually the air filter gets completely full of dirt because it can only hold so much.  Then the dirt and dust start getting through the air filter and it needs to be replaced.  This dirty air  passes through the mass airflow sensor and starts to accumulate on the delicate sensor element.  The mass air flow sensor measures how much air is getting into your engine.  When the airflow reading is incorrect, your engine doesn’t get the proper amount of fuel.  It runs rough and doesn’t perform as well as it should.

Eventually, if you don’t replace your air filter, the sensor is so damaged it needs to be replaced – which is pricey.  Truth is, you could buy a case or two of air filters for the cost of one sensor replacement.

Of course, that dirty air keeps on going through to your engine where it’s burned along with the fuel, which dirties up your combustion chamber and increases harmful exhaust emissions.

The next time your service adviser brings out your dirty air filter and recommends a replacement, remember the cost and poor performance that can be waiting for you around the corner if you don’t replace your air filter.  This is a simple service that shouldn’t be neglected if you want to keep your engine running properly.

Give us a call or come in and see us, we’re here to help.

Used Car Inspection

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It’s natural for Denver drivers to be a little anxious when they buy a used car in the Denver area; it’s natural to worry that it has something wrong with it or that it hasn’t been well maintained.  If it’s possible, bring the vehicle in for a used car inspection at Express Car Care.  Your friendly and knowledgeable service adviser can tell you if there are current or emerging problems in the used car that you’re interested in purchasing.  The peace of mind is well worth the price of the inspection service.

It’s also important for Denver drivers to get on track with the maintenance schedule and stay on track.  If you don’t have maintenance records for the used car assume the worst and get started right away with an oil change at Express Car Care.  The inspection by Express Car Care that comes with a full service oil change will reveal any basic problems.  Be sure to bring up any specific concerns you might have with your service adviser.  A more intense inspection can find hidden problems like body damage and sealer in A/C units which can be major expenses down the road.

Purchasing a Carfax report may let you know if the vehicle’s been in a major accident and give you a title history.  You can find out if that ’71 Barracuda really was owned by a little old lady who only drove it to church on Sundays here in Denver.

If you’ve bought well, there’s no reason to believe that with proper maintenance your “new” used car won’t last a long, long time.

Give us a call and let us help.

Why Car Repair Shop Reviews Matter 

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When were you last in a situation where your car had a problem, and you didn’t know where to go?

We’ve all been in that situation before. Maybe you’re new to town. Or maybe you’ve purchased a new home in a new neighborhood and aren’t familiar with the local shops.

You want to do business with a local, but where should you go?

Typically, there are three ways to find a new car repair shop.

1. Drive by. Every day as you’re out running errands, you notice the repair shops in your community. Which one should you trust?

2. Mailers and flyers. Of course, you can always rely on marketing. Homeowners are bombarded with flyers in their mailboxes offering coupons for different services. Does one of them seem to be a good deal, and applies to what’s wrong with your vehicle?

3. Referrals. Arguably, this is one of the best ways to discover new shops. If your neighbor or friend trusts a place, maybe you can too.

Still, we’ve all heard horror stories about taking your vehicle in for service, only to have the mechanic come out and tell you there’s a major complication with your car. Do you trust the advice? Do you sink hundreds – thousands – of dollars into your vehicle?

Do you trust that they are telling you the truth?

Two types of car repair shops, which is right for you?

Why Car Repair Shop Reviews MatterAs you’re running errands, you’ve probably come across two separate types of car repair shops in your neighborhood: national brands, and locally owned shops.

The national brands are part of a corporate conglomerate with shops all over the country. Their names are recognizable, and part of that is to gain your trust. If you visit one in your local city, you can go to one in another town and expect similar service. Of course, that’s not always the case.

Locally owned shops are also known as “mom and pop” shops. They were started by a local member of the community, and operate as a family operation. You’ll typically talk with the owner and get to know them over time.

According to a survey by Consumer Reports, independent mechanics provide a more satisfying experience. They surveyed over 40,000 consumers and asked them about their recent repair experiences. One mechanic they interviewed said it best:

“If you keep your car for many years, find a local, independent garage you can trust, and then build a relationship by giving them repeat business. If you stay loyal, they’re bound to treat you right, which can be advantageous when it comes to those really expensive jobs.”

With most large corporations, they operate to maximize profits. They set prices and stick with schedules to ensure maximum revenue. The people you meet when you bring your vehicle in are employees. And as employees, they come and go based on their goals and desires.

Local car repair shops are locally owned and operated, often bringing in family and friends who stick around. You’ll see the same friendly faces every time you bring your vehicle in.

How do you find a car repair place you can trust?

As mentioned before, you can find local service shops in a variety of ways. As you narrow down your focus, that’s when you should head online. While you might receive one or two reviews from your neighbors, online, you can gain a wealth of information with only a few clicks. Whether you use social media like Facebook, or review sites like Angie’s, you’ll start to see patterns emerge.

Car repair shop reviews help you monitor quality – If a business is around for any length of time, chances are you’ll find a number of reviews online. People realize how important this is, and they are highly motivated to leave their own. Don’t read one or two and finalize your decision. Instead, take some time to get a consensus about how people feel about the local shop. Do they like the people? Do they like the service? Do they have any trouble with the mechanics of the repair after they drive away? Online reviewers are honest about quality, and you can quickly build a better understanding of how well a shop is doing.

Car repair shop reviews build trust – One review might not be enough to lower your concerns, but how about ten, or twenty? Building reviews online should be a part of a local business’s goals. It’s a great way to tell other people in your community about the great resources you’ve been using for years. With reviews, you can also see the dates of when the item is posted. Does the service stay the same year after year? That can be a bonus for a local shop.

Car repair shop reviews can also show your customer service care – Let’s face it, all reviews aren’t going to be positive. This is also a chance for a car repair shop to show its true colors. How do they handle the situation? Do they ignore the review? Or do they take the time to answer the poster and face the problem head-on? Not every customer is going to gel with a business, and that’s okay. This is where it’s important to read reviews carefully, and go with the majority view. It will tell you everything.

Celebrate good reviews

There are many ways to celebrate good reviews. Increasingly, online review resources understand how difficult the process of finding quality repair shops can be, so they highlight service businesses that go above and beyond.

Here at Express Car Care, we take our reviews and ratings very seriously. We’ve recently been awarded the distinction of being a 2020 CARFAX Top-Rated Service Center, with an average rating of 4.9, and we couldn’t be happier!

If you want to see what other drivers already discovered, and want to have a mechanic who works with you to ensure your car is in top shape, schedule your maintenance visit with us today.

Brakes Service

Oil Change

Suspension

Transmision Service

Engine Service

Auto Tips & Tricks