Express Car Care of Denver

"Denver's Best Auto Repair and Quick Lube"

Car Maintenance Checklist

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I’m sure we’ve all seen several different versions of a car maintenance checklist.  We’ve even printed some of our own.  The basic maintenance checklist includes checking the tires, the car fluids and checking the brakes and air filter.  But there are some maintenance items that are often overlooked and we want to make you aware of them.

  1. Spark plugs – You know your car has spark plugs, but did you know it’s a good possibility  that your owners manual recommends they should be replaced every few years or so.  Check your owners manual for your specific recommendations or ask your car maintenance technician for information.  Most automakers recommend replacing them every 100,000 miles.
  2. Battery Cooling Systems – Are you driving a hybrid vehicle?  If you are it’s very likely that your car has a dedicated cooling system for the vehicles’ electronics and/or battery.  Some vehicles even have two dedicated cooling systems, one for the battery and one for the electric motor.  Just like the coolant in a traditional car’s engine needs to be changed, the coolant in these cooling systems also needs to be changed at scheduled intervals.  Check your owner’s manual to find out what intervals are recommended for your car.
  3. Cabin Air Filters – If your car was built in the last decade, chances are fairly good it has been equipped with a cabin air filter.  This filter, similar to the one in your homes heating and cooling system, screens dust and debris out of the air that is entering your car’s passenger compartment.  Many automakers recommend replacing these filters once a year.  This will greatly improve the quality of air you are breathing while you drive.  If you aren’t sure ask your auto repair technician if your car has this filter.
  4. Differential Fluid – You know about your car’s coolant and transmission fluid, but there’s another type of oil that most automakers recommend replacing at certain intervals.  Your car’s differential, also called a gearbox, contains a lubricating oil that is heavier than motor oil.  This gear oil can diminish over time, especially in larger vehicles like SUVs or pickups that are used for heavy jobs like towing, and needs to be replaced.

These are just a few of the things that might not make it onto the basic car maintenance checklist, so make sure you put them on yours!

For all of your Denver Auto Repair needs, trust Express Car Care. Call (303) 691-2760 or stop by our shop today.

Auto Repair Estimate

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There are a countless number of ways you may end up at the mechanic.  Maybe that subtle clanking noise suddenly turns into an aggressive roar.  Perhaps that dripping you always thought was just condensation from the air conditioner has now taken on a distinctive rainbow glow.  Whatever the reason, heading to a mechanic you’re unfamiliar with can be a nerve wracking experience, especially for your wallet.  Colorado Auto Repair Estimate

Auto repair estimates are designed to inform both the mechanic and the customer about the kind of work required to repair a car after an accident or just normal every day wear and tear.  There are several kinds of auto repair estimates available.  Some websites offer repair estimates online.  The sites take into account the year, make and model of the car as well as the extent of the damage.

An online estimate, however, is not a replacement for an auto repair estimate from a qualified mechanic.  When you bring your car to a repair shop, you should expect that a reputable mechanic will provide you with a detailed estimate that includes the cost of parts,  the cost of labor and a time line for the job.  Some mechanics may insist that they cannot provide an estimate until part way through the job so that they can examine the extent of the damage, but a reputable mechanic will be able to provide you with an outline of the expected repairs before extensive work is done on the vehicle.

Written estimates protect both the mechanic and the customer from potential problems.  When you sign off on an estimate, you are agreeing to pay reasonably within the figure you’ve been quoted.  If a mechanic performs the repairs included in the estimate and charges you around the same amount as the estimate, you cannot insist that you didn’t know how much the repairs would cost as a means of avoiding payment.

Likewise, mechanics must be held to the amounts listed in their estimate.  States issue their own guideline for adhering to estimates, but a standard rule is that a mechanic cannot perform repairs that would result in more than a twenty percent increase in cost without your expressed consent.  That means that if a mechanic quotes you $500 for a repair, he cannot perform any work that would end up costing you more than $600 unless he specifically gets your consent to do so.

If you are looking for a mechanic, move on if he attempts to avoid offering you a written estimate for repairs.  Reputable mechanics understand the value of a written estimate and should incorporate them into their regular business practice.

For all of your Denver Auto Repair needs, trust Express Car Care. Call (303) 691-2760 or stop by our shop today.

Clutch Repairs

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If you drive a manual transmission car and the clutch is working smoothly, you have complete control over the gears.  You decide when to shift and which gears to use.  You’re in control and are always aware of which gear you’re in.  But if your clutch is in need of repairs you will most likely feel “out of control”.    The clutch in a car allows the driver to engage the engine, which is constantly spinning, with a transmission that isn’t and do it, smoothly.  This isn’t what happens if your vehicle is in need of clutch repairs.   Clutch Repair

Clutch problems can occur at almost any mileage and for a wide variety of reasons.  Stop- and- go city driving with lots of shifting is always harder on the clutch than open highway driving.  One of the most common problems is slipping.  When a clutch starts to slip, you’ll notice it more when the engine is under load, like accelerating to pass another vehicle, driving up a hill or towing a trailer.  The more the clutch slips, the hotter it gets and the more it wears.  We also need to make sure we don’t ride the clutch when we drive.  Slipping the clutch excessively when starting out or when creeping along in traffic causes the clutch to get too hot and if it isn’t given a chance to cool, it can cause damage to the clutch and other parts as well.  If the clutch is slipping, you may notice a burning smell.  This is also a sign that the clutch is getting too hot.

Another problem is chattering.  This is a jerking and grabbing action that happens when the clutch is engaged.  Chattering can also be caused by burned linings or a warped flywheel so if you have these symptoms it’s best to get your vehicle into a trusted repair shop and have it checked out.

If your vehicle needs clutch repairs you will notice problems when you’re shifting.  A damaged clutch won’t engage smoothly and might shake a little bit when you put it in gear.  But there are several other problems that can be mistaken for a clutch problem, like a bad pressure plate, slave cylinder, clutch cylinder or throw-out bearing, so your best option might be to see a trusted mechanic to help you determine your best course of action.

For all of your Denver Auto Repair needs, trust Express Car Care. Call (303) 691-2760 or stop by our shop today.

Oil Pressure Light

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Oil Pressure LightQuestion from Reader: What causes the oil pressure light to appear when I stop?  I checked the dipstick, it’s okay and I still have another thousand miles before I’m due for an oil change.

Dear Reader: The oil pressure light in your vehicle is a warning system to alert you of low oil pressure.  This can be caused by a low oil level or something more serious.  Since you’ve checked the oil level and it appears to be fine, what could be happening when you come to a stop and the engine drops to an idle is that the oil pump, which is powered by the engine, is slowing and not pumping enough oil to keep the oil pressure up.  If the oil pump is worn or  isn’t working correctly the oil pressure light will appear.

Low oil pressure may also be caused by debris that gets sucked into the oil pump.  The oil pump is the only engine component that is continually lubed with unfiltered oil.  The oil doesn’t pass through a filter until after it leaves the pump, so any abrasive debris can pass through the pump before it is trapped by the filter.  This debris can restrict the flow of oil and reduce oil pressure.

A plugged oil filter can be another cause of low oil pressure.  When the oil leaves the pump, it passes through the filter before going on to the bearings.  All filters create a certain amount of resistance to flow but if the filter becomes clogged with debris, oil flow will be blocked which will cause damage to your engine.

The oil pressure light may also appear if the engine is leaking oil from its gaskets or seals.  There are quite a few things that could be wrong when the oil light appears.  These could be simple and minor repairs or more serious repairs that could damage your engine if they are ignored.   So have a trusted mechanic or auto repair technician check it out right away.

For all of your Denver Auto Repair needs, trust Express Car Care. Call (303) 691-2760 or stop by our shop today.

The Importance of Finding a Family Owned Auto Repair Shop

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Car repairs can drive you crazy, and the thought of the cost can make your stomach swell with butterflies.  The first question that enters your mind is, “can I trust this shop to do right by me?”  If the answer is “no” then you need some tips on how to find the right repair shop for your needs.

Start by asking family or friends where they take their cars for repair and what their experience was like.  You will probably discover that the majority of them used a family owned local shop because they can trust the advice – the owner is there and has to build up his reputation.     The Importance of Finding a Family Owned Auto Repair Shop

Dealerships or franchise repair shops may be locally owned but they have a corporate bottom line that a family owned shop does not.  The family owned shop has a vested interest in the community it operates in, their professional reputation depends on providing fair quotes and repairs that are done right the first time and are more likely to happen than with a dealer ship or franchise operated business.

The local mechanic is more familiar with his customer base, the types of cars his customers drive and he has the ability and interest in developing a relationship with each individual he comes in contact with.  He is also more apt to be honest about whether a particular repair is necessary or if it can be done at all.  He is not likely to risk his business or reputation doing unnecessary repairs just to make a dollar.  Word of mouth carries a great deal of weight and it doesn’t take but one unhappy customer to damage a business.

Using a family owned repair shop allows both the business and customer to develop a sense of trust that is hard to find these days.  If something is not repaired correctly, on time, and in accordance with the original cost quote, your redress would not include having to deal with a corporate structure that can be confusing and irritating.  You can have a face to face with a family owned repair shop and come to a mutually satisfactory resolution and still be friends.

Changing Serpentine Belt

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Have you ever gone in for a routine oil change and the technician has recommended changing the serpentine belt?  What was your reply?  Did you decline the service with the idea that they were just trying to make more money?  If your trusted technician recommends changing the serpentine belt, you might want to do it and save yourself a lot of trouble later.

First of all, exactly what is a serpentine belt?  The serpentine belt is what powers the alternator, water pump, power steering, and air conditioning.  Making sure your serpentine belt is in good condition and working correctly is essential in keeping your vehicle moving.  A single belt, winding its way through a maze of pulleys drives  every single engine accessory at the same time.  This belt has a lot of responsibility.  Changing Serpentine BeltEvery time the  belt passes around a pulley, it bends and flexes.  This produces heat which causes the rubber to harden over time.  The wear process can be greatly accelerated if the belt is loose or slips because any added friction makes the belt run even hotter.  If you want to lengthen the life of the serpentine belt it is important to make sure it is properly tensioned and that the proper tension is maintained throughout its service life.  Some signs that the tension isn’t correct can be a squealing belt, severe cracking on the belt, or a battery that keeps running down because of a slipping belt.  If you are experiencing any of these symptoms or if your technician recommended changing your serpentine belt the last time you visited him, it’s time for a change.  Don’t take the chance it won’t break on you, because when it snaps, all drive power is lost.  The water pump quits circulating coolant through the engine, the alternator quits producing amps, the power steering pump stops assisting steering and the air conditioner quits cooling.  We don’t want you to suffer the same consequences one of our customers did.  They were told their serpentine belt had a lot of cracks and needed to be changed.  They didn’t want to spend the $90 to $120 dollars that it costs to change the belt and left without the service.  Two days later their car was being towed into our shop and their costs were now much more than the cost of changing the serpentine belt because of the collateral damage the broken belt had caused!  Don’t let this happen to you!  Make that initial investment that will end up saving you money down the road.

Brake Fluid Change

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Brake Fluid ChangeReader Question: I took my truck in for a routine oil change.  The mechanic said I needed a brake fluid change because it was dirty and needed flushing because of the ABS anti-lock brakes.  I’ve never heard of this before.  Why do I need a brake fluid change?

Dear Reader: Clean brake fluid is vital in keeping your brake system working properly.  Brake fluid shouldn’t freeze or boil, but as soon as it is put into the brake system it starts to absorb moisture.  The fluid attracts moisture through microscopic pores in the rubber hoses or seals and through exposure to the air.  That moisture is very damaging to the brake fluid.  After only one year of service, the brake fluid in an average vehicle might contain as much as two percent water and it  takes very little  moisture to make the brake fluid less effective.  The heat generated by normal and especially hard braking makes the moisture in the fluid boil and that causes the brakes to loose their effectiveness.  Also brake fluid that is contaminated with moisture and dirt (if moisture can get in than so can dirt) can have a drastic effect on braking systems that use anti-lock brakes.  The contaminants can ruin the delicate inner parts of these systems, which are extremely expensive to repair.

Did you know that the average motorist who drives 10,000 to 15,000 miles a year uses their brakes about 75,000 times a year?  You would think that since drivers are using their brakes so much they would recognize the importance of having their brake fluid changed.  But probably half of all vehicles that are 10 or more years old, here in the U.S. have never had their brake fluid changed.  Just like you, they have never heard of it, or if they have, they have failed to see the importance of it.  Experts recommend having a brake fluid change every one to two years as a preventative measure.  We wouldn’t be doing our job if we didn’t agree.

Fuel System Cleaning

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We are asked quite a few questions when we recommend a fuel system cleaning.  The most frequently asked questions are:  ” I haven’t noticed any problems so why do I need this service?”  The answer to this question is that most vehicles are equipped with a “knock sensor” which decreases the engine’s performance to prevent harmful knocking conditions.  You might not notice the reduced performance and fuel economy because it happens gradually.  After the fuel system cleaning you may notice a dramatic increase in the performance and fuel economy of your car.

We are also asked, “why does my car need a fuel system cleaning?”  Our cars have fuel systems that have fuel injectors, intake ports, intake valves, combustion chambers, throttle body and an intake manifold.  Each of these areas can have deposits build up that can create problems in the engine.  If you have experienced rough idling, engine stalling or hesitation, loss of power or engine knocking, the problem might be in your fuel system. Fuel System Cleaning

Another question we get is,” what’s the difference between a fuel system cleaning and a tune-up?”  When you have the fuel system cleaned there aren’t any parts replaced.  When you have a tune-up the spark plugs are usually replaced.  The fuel system service cleans the existing parts in the engine so they run like they were new.  Since we haven’t replaced any parts we’re often asked what we actually do to the car.  What our technician will do is attach cleaning tools to the fuel system that clean deposits from the fuel injectors, intake valves and the combustion chamber.  The deposits are also removed from the air intake system.   These deposits occur as a by-product of burning gasoline and need to be removed on a regular basis.  We recommend that you have a fuel system cleaning every 36,000 miles to keep your car running at it’s best.

Auto Brake Repair

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In these days of difficult economic times, none of us want to be taken for a ride when it comes to having an auto brake repair.  The braking system in a car is a complex system that needs  proper maintenance and care throughout the lifetime of the car to keep you and your family safe.   It’s important to get the best information on auto brake repair so you don’t end up being cheated out of your hard earned money.

The best thing we can do to save us from brake repair is preventative maintenance.  Avoid “riding” your brakes.  It’s better to slow down with moderate pressure and then release the brake allowing them to cool, rather than riding the brakes and overheating them.  Also consider downshifting to save your brakes. Downshifting lets your engine do some of the braking instead of your brakes.  This should only be used when traction conditions are good.  In ice, snow, or even rain, downshifting into too low of a gear may cause you to skid.  Auto Brake Repair

Even when we are pro active and do our best to avoid a brake repair, normal daily activities cause wear and tear on our cars and can cause problems.

The most common problem with the braking system is wear.  Brakes do a lot of work and the brake pads take the brunt of the punishment.  It’s a good idea to have them checked every six months or more often  if you suspect a problem.  If there is squeaking, grinding or difficulty stopping there might be a problem.  Most brake pads have a thin metal tab which vibrates when the pads wear down to a dangerous level.  Some brake pads don’t have this tab and if they aren’t check periodically they can wear down far enough to ruin the rotors.

Another problem is warped rotors.  Rotors warp if the brake pads are bent, defective or incorrectly installed or if they are exposed to excessive heat.  A warped rotor will give a pulsing feeling when you are applying the brakes.  This pulsing can be annoying and dangerous, have  your car checked as soon as possible if this is occurring.

When you have made the decision to visit your mechanic, keep these things in mind.   Ask your mechanic to clean all the brake system components after they’ve completed your brake repair.  This ensures a dust and squeak free job.  Also ask your mechanic about using an anti-squeak compound on the back of the brake pads.  This can keep the pads from vibrating and annoying you.  And most importantly, watch out for shops that practice bait and switch.  Bait and switch is advertising a product on TV or in the paper at a low price  and then when you ask for that product or service they claim not to have it anymore but can get you something “better”.  This is how they lure you into their business so they can sell you products or services that you don’t really need.  You can keep your money and your car safe by educating yourself about auto brake repair.

New Year Resolution

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The tradition of the New Year resolution goes all the way back to 153 B.C. when the Romans named the first month of the year after Janus.  Janus was a mythical king of early Rome believed to be the god of beginnings and the guardian of doors and entrances.  He was always depicted with two faces, one on the front of his head and one on the back.  Therefore he could look backward and forward at the same time.  At midnight on December 31, the Romans imagined Janus looking back at the old year and forward to the new.  Many Romans looked for forgiveness from their enemies and also exchanged gifts  before the beginning of each year.New Year Resolution

Today we make New Year resolutions to try to improve some aspect of ourselves in the coming year.  Resolutions like losing weight, quit smoking, eat healthier or getting out of debt.  But unfortunately for most of us, our resolutions are broken shortly after we’ve made them.   In fact, a recent study found that 22% of people give up on their resolutions in the first week and by the end of March more than half of New Year resolvers have fallen off the bandwagon.  The  failure that we experience with New Year resolutions has inspired many famous quotes about them.  One unknown author wrote, “A New Year’s resolution is something that goes in one year and out the other.” Another unknown author wrote,  “Many people look forward to the new year for a new start on old habits.” Joey Adams wrote “May all your troubles last as long as your New Year’s resolution.” But I think that Benjamin Franklin had the right idea about resolutions when he wrote, ” Be always at war with your vices, at peace with your neighbors, and let each new year find you a better man.” With that as our goal, we here at Express Car Care resolve to discover what mistakes we make and do our best to correct them.   We resolve to continue to give our customers quality and honest service in a friendly and courteous manner at a fair price.  If you have ideas how we can better serve you this coming year please share them with us.  Happy New Year!

Brakes Service

Oil Change

Suspension

Transmision Service

Engine Service

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