Running in to your local auto repair shop for a quick oil change is easy. Yet what happens when your oil change turns into something more? Instead of being surprised the next time you are told about a major auto repair from a shop you aren’t familiar with, go in prepared. Instead of saying “yes” to whatever surprises they throw at you, have your own set of responses to make sure you are getting the kind of service you deserve.

1. Start by looking at the condition of the auto repair shop. A good mechanic will make sure his equipment and the area he works in organized, clean and in good working condition. You won’t find old parts stacked in the corner, and trash strewn across the floor. This is his business and he should be showcasing a professional look for his customers.

2. Estimates should be a fact of life. When you drop off your car for one reason, the written estimate should cover work realted to that service alone. If additional problems are discovered, make sure you will be contacted with a quote before any work is done. This should include parts and labor. Never accept surprises. [Read more…]

We are all familiar with the “mechanic scenario”.  Your car has finally caused enough trouble you take it to the shop.  You hand over your keys with a hope and a prayer that they will be able to fix your car without breaking your wallet.  Yet you have no idea how to explain what is wrong.

If you are the “non-mechanical” type, here are a few things you can do with simple observations to help maintain your car.  With your five senses (and a little common sense) you can get an idea of what is wrong with your car before you bring it in. And have basic knowledge to understand how to explain it to your mechanic.

Sight – Sight is probably the easiest sense to integrate.  You already use this sense to tell you when your car needs gas or when one of the dash lights comes on.  In addition to these simple steps, as you walk to your car, look to see if anything is hanging from the undercarriage.  Plastic protective covers can easily be reattached if they are discovered in time.  Is the tailpipe bent?  This could be signs of an exhaust leak.  Are their fluids leaking onto the pavement?  Any fluid leaking enough to leave a mark on the pavement (aside from condensation from AC) needs to be looked at by a mechanic. [Read more…]